Practice Management

Mrs Penny Coldbeck

Practice Manager 

PC Photo

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Patient Services Team

Our Patient Services Team are here to help you. They answer the phone, deal with enquiries and their job is very demanding so please be patient. If you wish to speak to a member of the Patient Services Team in confidence please let them know that you would like to talk to them away from the desk.

Administrative Team

Our secretaries and administrators are responsible for preparing letters and other patient related correspondence, and handling referral and general queries. They also liaise with hospitals and other health care providers.


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