Patient Questionnaire Responses

We received a total of 366 responses to questionnaires following appointments at the surgery in January.  We would like to thank patients for taking time to complete these, and a summary of the results and a selection of the positive comments from our patients is below.  We will be looking further at comments where issues with our service were raised to see where we can improve.

"I rang up at 8.30 for an urgent appointment and got one for 11.00. The receptionist was very helpful and the doctor was lovely, she dealt with the matter very kindly and with a caring manner."

"Helpful, professional and friendly staff."

"I was seen the day after I called, and was treated with respect and care."